Privacy Policy

1. Data Controller

The data controller responsible for your information is:

• Business name: Khun Samphan
• Address: 55 Pattaya Beach Road, Bang Lamung, Chonburi 20150, Thailand
• Phone: +66 38 429 173
• Email: [email protected]

2. Personal Data We Collect

We collect only the information necessary to respond to your enquiry or deliver the service you have requested:

• Name — provided via our contact form or by telephone
• Email address — for correspondence and program-related communications
• Phone number — if provided voluntarily, for follow-up calls
• Message content — the details you share when enquiring about a program
• Website usage data — anonymised analytics via cookies (where consent is given)

We do not collect sensitive personal data such as identification numbers, financial account details, or health information.

3. How We Collect Data

• Contact form — when you submit an enquiry on our website
• Telephone — when you call us directly
• Email — when you write to us directly
• Cookies and analytics — anonymised browsing data, only with your consent

4. Legal Basis for Processing

We process your personal data under the following legal bases, as set out in Thailand's Personal Data Protection Act B.E. 2562 (PDPA) and applicable principles:

• Consent — when you submit our contact form, you consent to us using your details to respond
• Legitimate interest — for maintaining records of programme enquiries and improving our services
• Contractual necessity — where you enrol in a program, your data is used to deliver that service

5. How We Use Your Data

• Responding to your enquiry about our financial education programs
• Providing program information, schedules, and confirmation details
• Following up after a session if you have requested this
• Improving our website and understanding how visitors engage with our content
• Complying with any applicable legal obligations

We do not use your data for automated decision-making or profiling.

6. Data Sharing

We do not sell or share your personal data with third parties for commercial purposes. Limited sharing may occur only in the following circumstances:

• Service providers — such as email delivery or website hosting services, who process data on our behalf under data processing agreements
• Legal compliance — if required by Thai law, regulation, or a lawful authority order

Any third-party provider we use is required to maintain appropriate data protection standards.

7. Data Retention

We retain your personal data only for as long as necessary:

• Enquiry data — up to 12 months from the date of last contact if no program is booked
• Program records — up to 3 years from program completion, for administrative and legal purposes
• Analytics data — anonymised and retained for up to 26 months, per standard analytics practice

After these periods, data is securely deleted or anonymised.

8. Data Security

We take reasonable measures to protect the personal information we hold:

• Our website is served over HTTPS with SSL/TLS encryption
• Access to stored personal data is limited to those who need it to perform their role
• We review our data handling practices regularly
• In the event of a data breach that poses risk to individuals, we will notify affected parties and the relevant Thai authority as required by PDPA

9. Cookies

Our website uses cookies to help us understand how visitors use the site. Cookie use is controlled by your consent and can be managed at any time. For full details on the types of cookies we use and how to control them, please see our Cookie Policy.

10. Your Rights

Under Thailand's PDPA and applicable privacy standards, you have the following rights regarding your personal data:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to ask us to correct inaccurate or incomplete data
• Right to erasure — to request deletion of your data, subject to legal retention requirements
• Right to data portability — to receive your data in a commonly used, machine-readable format
• Right to object — to processing based on legitimate interest
• Right to withdraw consent — at any time, without affecting the lawfulness of processing before withdrawal
• Right to lodge a complaint — with Thailand's Personal Data Protection Committee (PDPC) if you believe your rights have been infringed

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

11. Third-Party Links

Our website may contain links to external resources. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before sharing any personal information.

12. Children's Privacy

Our programs and website are intended for adults aged 40 and older. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted data to us, please contact us and we will remove it promptly.

13. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the revised policy.

14. Contact for Privacy Enquiries

If you have any questions, concerns, or requests relating to your personal data, please reach out to us:

• Email: [email protected]
• Phone: +66 38 429 173
• Post: 55 Pattaya Beach Road, Bang Lamung, Chonburi 20150, Thailand

We aim to respond to all enquiries within 15 working days.